Terms & Conditions

Terms & Conditions

Online sales

Delivery times

Orders will be delivered within 30 days except where additional work on items must be performed.

Existing ranges

Existing ranges of clothes are available on a "posted next day" arrangement. Meaning that in ideal cirumstances you will get the item on the second business day after ordering it.

Custom made

Custom made items delivery time will be discussed with you at the time of ordering. As some of our ranges of garments come from overseas the timeframes can vary from a few days to a few weeks.

GST

Sandy Nelson Teamwear shows all prices in Australian Dollars. Delivery costs are calculated on the basis of the weight of the order and destination. GST is included in all prices and subsequently removed for all orders outside Australia.

Credit Cards online

Sandy Nelson Teamwear uses the industry standard SSL technology to protect your credit card information whilst in transit from your computer to the server. Your credit card number is validated by the bank, an authorisation is received. Your creditcard number is NOT stored or recorded beyond the transaction.

Privacy

The personal information we collect is used only for the purposes of completing transactions and providing requested information. We use agents for activities such as packaging, deliveries and data management and these agents will have access to your information. They will not be allowed to use it for any other purposes.

Refunds

We take every effort to ensure that our products are of the highest quality. If your merchandise is faulty we will provide a full refund. Email us for a refund authority and we will inform you of how the goods are to be returned.

 
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